Sorry you are Dissatisfied with the Product

About this template:

Mistakes in business happen daily and a business owner needs to take ownership of the mistake. It is important to show the wronged person that you're willing to take responsibility for your action. Download examples of Letters from TemplateGuru. There are many other sales and marketing document and letter templates for you to browse here. https://www.templateguru.co.za/templates/sales&marketing/

Excerpt:

RE: APOLOGY FOR DISSATISFACTION WITH [XXX] Dear [CLIENT NAME] Thank you for the email you sent on [DATE] describing the dissatisfaction you have with [PRODUCT]. We appreciate your sincerity and must agree that [PRODUCT] is not up to par. Please kindly accept our truthful apologies.

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